Torrential downpours and tornado warnings won’t stop us from keeping our patrons happy! Thank you to all who participated and thank you for those helpful order displays. Keep watching our Events page for future Food Drops!
Q: What is a Sun Wah Food Drop?
A: Our way of showing gratitude to our patrons by literally going the extra distance. Aggregated orders are brought out to a suburban location for an easy pick-up at a predetermined spot. For many, this means only taking a few minutes drive instead of a much longer traffic fight into the city.
Q: How does it work?
A: Once a Food Drop is announced on our Event Listing Page, there will be instructions to order and pay via credit card over the phone. A time and rendezvous location will be indicated.
Q: Where are all the service charges and fees?
A: Sun Wah Food Drops are executed by our own staff. There are no third-parties to whack the restaurant with a 30% cut or penalize our patrons with a 25% charge. There’s no “reservation fee” or “Chicago fee” piled on. A Food Drop order of any size only incurs a modest $5 surcharge toward covering gas and our staff’s labor.
Q: How is Sun Wah able to streamline the event?
A: Transactions are paid and finalized during ordering. Food Drop staff can focus on fetching your order. We’ve adjusted our arrival window by 30 minutes in hopes of avoiding the absolute worst parts of rush hour traffic. And finally, a streamlined menu providing listing of the favorite and frequently ordered items avoids bogging down the expediting process.